Cancellation policy
Greenspace charges and collects in advance for use of the SaaS service. All services rendered are non-refundable. Once a customer selects a subscription plan and provides billing information, Greenspace will calculate a pro-rated amount with the first payment due on signing.
All subscriptions monthly, quarterly and yearly renew automatically on their due renewal date according to date of purchase until officially cancelled in writing. Customers may cancel anytime by emailing a notice to: support@greenspacepro.com
Customers will receive an email from Greenspace confirming that their subscription to the SaaS service has been cancelled.
Important: No refunds or credits for partial months, quarters or years of service will be refunded to a customer upon cancellation.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and the customer is responsible for payments of all such taxes, levies, or duties.
Customers have the ability to upgrade or downgrade their subscription plan for the SaaS services at any time. For any kind of upgrade or downgrade in subscription, customer has to write to support@greenspacepro.com.
The chosen method of billing will automatically be charged the new subscription rate on the next billing cycle.
With regards to downgrades on a subscription, Greenspace does not issue refunds or credits for partial months of service.
Greenspace reserves the right to refuse/cancel a subscription to any of the SaaS services purchased from www.greenspacepro.com, If Greenspace refuses a new or renewing subscription/membership, registrants will be offered a refund on prorated basis of pending days in subscription plan bought with an additional cancellation charge of $49.99.
These above policies apply to all the SaaS services.